We protect your financial information with care and compliance
Your bookkeeping records contain sensitive financial details. Astute Bookkeepers treats that trust seriously, following Australian data protection standards and industry best practices to keep your information secure and confidential.
Questions about your data and our service terms?
Find clear answers about how we protect your information and what to expect when working with Astute Bookkeepers.
What information do you collect from clients?
We collect essential financial data needed to manage your bookkeeping, including business transaction records, bank details, and tax information. We only request information directly relevant to the services you've engaged us to provide.
How do you keep my financial data secure?
Your data security is our priority. We use encrypted file storage, secure communication channels, and restrict access to authorised team members only. All client information is stored confidentially and handled according to Australian privacy standards.
Can I request a copy of my data or have it deleted?
Yes. You can request access to your personal data or request deletion at any time by contacting us. We'll provide your information within a reasonable timeframe or remove it as requested, subject to any legal obligations we must retain.
How long do you keep my information after our engagement ends?
We retain financial records for the period required by Australian tax law and accounting standards. Once that period expires, we securely delete your data unless you request we keep it for your records.
Do you share my data with third parties?
We don't sell or share your data with third parties without your consent. We only share information with necessary service providers like cloud storage platforms or tax authorities when legally required.
What happens if there's a data breach?
We take breaches seriously. If unauthorised access occurs, we'll notify you promptly and take immediate steps to secure your information. We maintain safeguards designed to prevent breaches from happening in the first place.
Still have concerns?
Reach out directly and we'll address your privacy or service questions in detail.
Your data is protected with proven standards
We follow Australian privacy laws and implement security practices that keep your financial information safe and confidential.
100%
Data encryption
All client financial records are encrypted and stored securely with no exceptions.
24/7
Security monitoring
Your information is monitored continuously to detect and prevent unauthorized access.
APPs
Australian Privacy Principles
We comply fully with APPs to ensure your personal information is handled responsibly.
0
Data breaches on record
Astute Bookkeepers maintains a clean security record with no reported breaches or incidents.
How we work with your financial data
Astute Bookkeepers operates under clear terms that protect both you and us. We handle your financial records with professional care, maintain confidentiality, and follow Australian bookkeeping standards. Our service agreement outlines your responsibilities and ours—so there's no confusion about what to expect.By accessing this website you agree to the following terms:ServicesAstute Bookkeepers provides professional bookkeeping services including BAS lodgement, payroll, and general bookkeeping to Australian businesses.EnquiriesSubmitting an enquiry through this website does not constitute a formal engagement of services. A formal agreement will be established separately.Accuracy of InformationWe endeavour to keep all information on this website current and accurate but make no warranties regarding its completeness.Limitation of LiabilityAstute Bookkeepers is not liable for any loss or damage arising from your use of this website or reliance on its content.Governing LawThese terms are governed by the laws of Queensland and New South Wales, Australia.Contact UsAstute Bookkeepers | PO Box 33, Coolangatta QLD 4225 | Phone: 0414 707 774
Get in touch with us
Have a question about our privacy policy or terms of service? Send us a message and we'll respond promptly.